FAQ

FAQ-Care for the Precious one you love most!
FAQ-Care for the Precious one you love most!	FAQ-Care for the Precious one you love most!

FAQ-Care for the Precious one you love most!
FAQ-Care for the Precious one you love most!	FAQ-Care for the Precious one you love most!
	How is Ivory Snow formulated for baby laundry needs? How long should I use Ivory Snow for my child's laundry? Which should I use - liquid or powder? How do I get the best cleaning performance for my laundry? Why does powder detergent sometime get lumpy? Why wouldn't a powder detergent dissolve? Can I wash in cold water? Can I use Ivory Snow for handwashing? Can I use Ivory Snow on Finewashables? Do you still make Ivory Soap Flakes? Does Ivory Snow contain Bleach? Is Ivory Snow derived from animal products? Is Ivory Snow Antibacterial? Will it kill germs? Where can I buy Ivory Snow? Who do I contact if I have any questions about Ivory Snow? What's the difference between non-concentrated and 2X Concentrated Ivory Snow? Do I need to dilute 2X Concentrated Ivory Snow? _______________________________________________________ 1. How is Ivory Snow formulated for baby laundry needs? Ivory Snow® has been helping mothers clean baby clothes for 60 years. Ivory Snow is specifically formulated to help clean tough baby and toddler stains and to rinse away thoroughly, leaving clothes virtually residue free. And that ensures a gentle, soft feeling against delicate skin. Back to Top ________________________________________________________ 2. How long should I use Ivory Snow for my child's laundry? Babies have delicate skin. The Ivory Snow® formula is designed to not only help clean tough baby and toddler stains, but also rinse thoroughly. Thorough rinsing leaves clothes virtually free of residue, so they are left soft and comfortable. We recommend that Ivory Snow be used for at least the first 2 years. This will vary, of course, based on your laundry habits and your child's skin type. Back to Top 3. Which should I use - liquid or powder? Liquid detergents are better at removing oily and greasy stains and are excellent for pre-treating stains. Powder detergents work better on mud and clay. It's really a matter of choosing the one that best meets your needs, but you might want to keep both on hand. Back to Top ________________________________________________________ 4. How do I get the best cleaning performance for my laundry? We suggest these steps to achieve the best cleaning results: Sort your clothes before laundering and wash similar colours together. Pretreat obvious stains. Always follow fabric care tag laundering instructions. Use the warmest water safe for garments (be sure to check care tags). The way you fill your machine is also important. We suggest that you: Start the water in your washer. Add Ivory Snow®. Then add clothes. Use the amount of Ivory Snow recommended. Use more Ivory Snow if you have very hard water, large loads, heavy soils or a large capacity washer. Do not overload your washer or dryer. Back to Top ________________________________________________________ 5. Why does powder detergent sometime get lumpy? Glad you asked! When powder detergent gets lumpy, it's usually because of the way it's stored. Excessive heat and humidity or dampness can cause the detergent to get hard or lumpy. For best results, store your detergent in a cool, dry place. Back to Top ________________________________________________________ 6. Why wouldn't a powder detergent dissolve? For best results in getting detergent to dissolve and to avoid any granular residue, follow these directions: Always add the detergent to the water before the laundry. Choose the appropriate size wash setting to have enough water for the load and to keep granules from getting trapped in the fabrics. Make sure the cycle's agitation is the right one for the types of soils and fabrics in a washload. In winter, add a little hot water to your load if you're washing in cold water. Store your detergent in a cool, dry area to avoid lumps caused by moisture. Add extra detergent to large or heavily soiled washloads to help keep soils suspended in the water and off your clothes. For hard water areas, add extra detergent, if necessary, to counter the minerals in the water. To correct a washload that has granules or residue, try this easy solution: Rewash the load in warm water with the recommended amount of detergent. Adjust the size of the load or water fill to ensure proper washload rotation. Make sure the washer cycle matches the size and type of washload. Hope this information helps you find a solution. Back to Top ________________________________________________________ 7. Can I wash in cold water? Sure! Our detergents offer great cleaning in cold water. As with any detergent, use the warmest water recommended by the garment manufacturer. For best results on oily/greasy stains, use warmer water. Back to Top ________________________________________________________ 8. Can I use Ivory Snow for handwashing? Ivory Snow is great for handwashing, however always check the care tag label to make sure the garment is washable. Back to Top ________________________________________________________ 9. Can I use Ivory Snow on Finewashables? Ivory Snow is great on Finewashables. Not only is Ivory Snow gentle on skin, it's also gentle on fabrics. No need to buy a separate product for your finewashables when Ivory Snow offers tender care to your delicate garments. Make sure to always check the care label to make sure of care instructions. Back to Top ________________________________________________________ 10. Do you still make Ivory Soap Flakes? No, we no longer manufacture Ivory Soap Flakes. It was discontinued in 1978. Back to Top ________________________________________________________ 11. Does Ivory Snow contain Bleach? Ivory Snow does not contain chlorine or oxygen bleach. Back to Top ________________________________________________________ 12. Is Ivory Snow derived from animal products? There are no animal derivatives in Ivory Snow. Back to Top ________________________________________________________ 13. Is Ivory Snow Antibacterial? Will it kill germs? Our detergent is not formulated specifically as an antimicrobial / antibacterial product, however all detergents can wash away some germs just by being in contact with water. Back to Top ________________________________________________________ 14. Where can I buy Ivory Snow? We currently market our products to wholesalers and retailers in your area. Check with your local grocer, drug store and other large chain retail stores. Their decisions on which products to order are based, for the most part, on consumer demand. Mention your interest to your store manager, it helps them decide what products and quantities to order. Back to Top ________________________________________________________ 15. Who do I contact if I have any questions about Ivory Snow? At Ivory Snow, we encourage you to ask questions or to make suggestions. Please note that all advertising claims and copy for this website, as well as the website's Privacy Statement and Legal Terms and Conditions, are directed solely to residents of Canada. If you indicate in your e-mail communication, that you are a resident of another country, the information contained in this site is not directed to you. If you still wish to send us a message, your message will be forwarded to the appropriate consumer relations group for your geography, and someone will be in contact with you regarding your questions. Talk to Consumer Relations toll-free at 1-800-846-7669, or send us an email at fabhomcan.im@pg.com Back to Top ________________________________________________________

FAQ-Care for the Precious one you love most!
FAQ-Care for the Precious one you love most!	FAQ-Care for the Precious one you love most!
	16. What's the difference between non-concentrated and 2X Concentrated Ivory Snow? 2X Concentrated Ivory Snow gives you the same gentle clean while allowing you to only use half as much. So you get the same Ivory Snow gentle care detergent in smaller, more convenient bottles. Back to Top ________________________________________________________ 17. Do I need to dilute 2X Concentrated Ivory Snow? You do not need to dilute 2X Concentrated Ivory Snow before use. Simply follow the product instructions on the packaging. Back to Top ________________________________________________________

FAQ-Care for the Precious one you love most!
FAQ-Care for the Precious one you love most!

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